Returns

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

For UK based customers, please return your item within 7 days of receipt. For USA/Worldwide customers, please return your item within 14 days of receipt.

We will refund you any money you have paid for that item, excluding postage and by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 28 days up to the value of your purchase. We offer a free delivery service for your first exchange (UK based customers only).

Please retain proof of postage - and we recommend appropriate insurance cover - as we cannot accept responsibility for any items lost in transit.

For items being returned from outside the EU, please ensure the relevant customs paperwork is marked with "Returning for Refund" to avoid any delay or costs in processing your refund. Please send your goods for return or exchange to the following address:

Tiffany Rose
Firebox House
Ardwell Road
London
SW2 4RT
UNITED KINGDOM

All items are the customer's responsibility until received by Tiffany Rose.